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Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on 'Proceed to checkout'.
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on 'Complete order'.
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Just enter your discount code at the payment step in the 'discount code' box, and the discount will be applied automatically!
How to pair the headphones with my device?
Activate Bluetooth on your device, open the headphone case, and select 'SpinPods' from the list of available devices.
Are the headphones compatible with all smartphones?
Yes, they are compatible with all devices equipped with Bluetooth, including Android and iOS smartphones.
What is the range of the Bluetooth connection?
The range is about 33 feet (10 meters) without obstacles.
How to clean and maintain the headphones?
Wipe them with a soft, dry cloth. Avoid using chemicals and ensure that the charging ports remain clean.
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Have a question?
Write to us via the form below and our team will respond to you as soon as possible!